If you still cannot find the name, then use the anonymous phrases such as 'Dear Sir/Madam' or 'To Whom It May Concern' as the last resort - but first consider alternatives:ĮXAMPLE: Dear HR Manager, The use of 'Dear Sir/Madam' There is almost no excuse for not being able to find out the name of the person you are writing to, so always try. If you do not know the recipient’s gender, you may use the person's full name and omit the title.ĮXAMPLE: Dear Taylor Jones, When you do not know the name of the person you are writing to If the woman refers to herself in previous correspondence using one of the above titles (i.e. It is the equivalent to the male title 'Mr'. This is a neutral and professionally acceptable title that does not indicate whether a woman is married or not. If you are unsure of a woman's title preference, use 'Ms' (pronounced 'Miz'). This applies to "team," "colleague," "employees" or anything else…ĭear All, Formal greetings (gender-neutral) - 'Ms' (pronounced 'Miz') Formal salutation or greeting (punctuation)ĭo not use a full stop after the abbreviated title.ĪVOID: Dear Mr. Smith, Proper nouns are capitalised
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